Service
Customer satisfaction is our top priority!
The Nero Dynamics service team will be happy to answer any questions about service, training and maintenance. Quickly, competently and with a smile.
We are always available by phone or e-mail.
Technical support provided by expert technicians, with rapid, efficient troubleshooting employing targeted measures.
- Operator training on the machine at the customer site or at Nero Dynamics
- Training on a simulator controller
- Training course in program development for customer workpieces
- Maintenance training (electrical and mechanical)
Maintenance service
Regular machine maintenance by Nero Dynamics technicians:
Maintenance performed by a professional pays off:
- Reduces susceptibility to failure
- Provides security and reliability in production
- Extends the lifetime of the machine
- Ensures that the machine retains its value
Maintenance Agreements
- Ensures that the machine is maintained regularly according to operating-hour-defined intervals.
- Nero Dynamics specialists ensure proper maintenance procedures by employing a proven checklist and by using original spare parts.
- Laser measurement & compensation (laser tracker & laser interferometer), ball bar test, balancing, laser alignment & levelling and many other services are available on request.
- Routine preventive maintenance and any routine repairs are performed as scheduled - cost-effectively and professionally.